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Privacy Policy

Last updated: May 2026

1. Data We Collect

We collect account information (name, email), profile data (skills, portfolio), transaction data, and usage analytics. We never sell your personal data.

2. How We Use Data

We use your data to operate the platform, improve AI matching, process payments, send notifications, and comply with legal obligations.

3. Data Storage

Data is stored on AWS servers in Singapore and India. We use industry-standard encryption (TLS 1.3) for all data in transit and at rest.

4. Third-Party Services

We use Razorpay/Stripe for payments, Cloudinary for files, SendGrid for emails, and MongoDB Atlas for storage. Each has their own privacy policy.

5. Your Rights (GDPR/DPDP)

You have the right to access, correct, export, or delete your data. Email privacy@freelancex.io to exercise these rights.

6. Cookies

We use essential cookies for authentication and analytics cookies to improve the platform. You can opt out of analytics cookies in your browser settings.

7. Contact

For privacy questions, contact our Data Protection Officer at privacy@freelancex.io